General Questions
You can track your order via the track&trace page, enter your order number there and you will find the status of your order.
We always strive to deliver your parcel with the best carrier and service for your country. All information about the shipping times and rates by country can be found on our Track&Trace page.
If you wish to return your order, you should email info@brixtonn.com. Customer service is available 7 days a week.
We offer a return period of 30 days, during which customers can return their package without providing a reason. This 30-day period begins on the day the package is received. Please note that the return shipment must be sent back to us within these 30 days.
Return Conditions
- All returned items must be unworn, in perfect condition, and have all original tags still attached.
- Items purchased in the sale are not eligible for a refund. Instead, these items can be exchanged for another item from the collection or converted into store credit.
- Shipping costs are non-refundable.
Use this text to answer questions in as much detail as possible for your customers.
Product Questions
We recommend you use the size chart on the product page to find the perfect size.
Yes we offer warranty on our products. We stand behind the quality of our products.
You can enter your e-mail at the ‘add to cart’ button. If you join the ELITE CLUB you will always be aware of stock updates and offers.
Order & Delivery Questions
You can track your order via the track&trace page, enter your order number there and you will find the status of your order.
Shipping is currently free but that could change to £10 at any time.
We understand that your choices change from time to time, but if you no longer want it or want to change your order. Then contact customer service, they are always there for customers!
Contact Questions
If you have any questions, don't hesitate and contact customer service. Customer service is always there for you!
Customer service is at your service 7 days a week and always tries to respond within 24 hours.